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F.A.Q.

We know from time to time you may have questions on your order.

Here are the answers to our most asked questions. For answers to other questions you may have please click on the links in the column to the left!

Where is my order?

  • You should have received a confirmation email when you placed your order and another email with a tracking link when your order was shipped. Simply click on the tracking link and you will be automatically redirected to the tracking information.
  • If it has been more than 3 days since you placed your order and you haven’t received an email from us, check your spam folder to see if the email ended up there. If you can’t find your tracking email, contact our friendly customer support team at help@realitees.net

Exchanges

There are absolutely no refunds or exchanges so make your selections wisely because they are final!

Changes to Orders Not Yet Shipped

You can make changes to your order if your order has not already processed through our printing cycle. Click on the electronic receipt you received from us to edit your shipping address, shirt size, or color of an item. If your order has already processed, just email us at help@realitees.net or chat with us from our home page during our regular chat hours. If your order has already shipped, we’ve got you covered with our super easy return/exchange policy.

Cancellations

Changed you mind after you’ve ordered? Do you need to cancel the order? We can help you with that! Contact us through email at help@realitees.net  We would be more than happy to help you with the issue.